Maintain and troubleshoot data integration pipelines to ensure stable data flow into AI and analytics systemsSupport model development by assisting with training, validation, and optimization of machine learning workflowsConduct data analysis to extract insights and provide clear reports supporting R&D research questionsSolve technical challenges related to data access, pipeline performance, and software limitationsEnsure continuity of ongoing projects by aligning closely with the core team and delivering on timelinesPerform image analysis and prepare datasets required for scientific and ML use casesManage and improve ETL processes to ensure data quality, structure, and availabilityDocument workflows, pipeline changes, and analytical steps to ensure clarity and reproducibility Academic background in computer science, data science, engineering, or a related quantitative fieldStrong proficiency in Python with expertise in scientific and analytical librariesSkilled in SQL and working with relational databasesUnderstanding of ETL concepts and practical experience working with data pipelinesSolid foundation in machine learning principles and model lifecycleAbility to perform image analysis for scientific or research applicationsStrong communication and interpersonal skills with the ability to collaborate in a technical teamIndependent, structured problem-solver with a commitment to clear documentation and FAIR data practices Opportunity to contribute directly to active R&D projects with immediate real-world impactHands-on involvement in AI, machine learning, and data integration challenges in a scientific environmentClose collaboration with a small, highly skilled technical team Ihr Kontakt Referenznummer 863771/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Maintain and troubleshoot data integration pipelines to ensure stable data flow into AI and analytics systems Support model development by assisting with training, validation, and optimization of machine learning workflows Conduct data analysis to extract insights and provide clear reports supporting R&D research questions Solve technical challenges related to data access, pipeline performance, and software limitations Ensure continuity of ongoing projects by aligning closely with the core team and delivering on timelines Perform image analysis and prepare datasets required for scientific and ML use cases Manage and improve ETL processes to ensure data quality, structure, and availability Document workflows, pipeline changes, and analytical steps to ensure clarity and reproducibility Academic background in computer science, data science, engineering, or a related quantitative field Strong proficiency in Python with expertise in scientific and analytical libraries Skilled in SQL and working with relational databases Understanding of ETL concepts and practical experience working with data pipelines Solid foundation in machine learning principles and model lifecycle Ability to perform image analysis for scientific or research applications Strong communication and interpersonal skills with the ability to collaborate in a technical team Independent, structured problem-solver with a commitment to clear documentation and FAIR data practices Opportunity to contribute directly to active R&D projects with immediate real-world impact Hands-on involvement in AI, machine learning, and data integration challenges in a scientific environment Close collaboration with a small, highly skilled technical team Ihr Kontakt Referenznummer 863771/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
What makes you stand out You hold a degree in Computer Science, Business Informatics, or a comparable qualification.You have strong expertise in SQL databases, including data modeling, table design, and data querying — ideally with experience in Snowflake.You bring experience in developing and integrating data products and are familiar with Azure Data Factory, Python, and modern cloud technologies (preferably Azure).You have hands‑on experience creating meaningful Power BI reports; knowledge of CI/CD or container technologies (e.g., Docker, Kubernetes) is a plus.You work analytically, communicate effectively, collaborate well in teams, and demonstrate a strong hands‑on mentality.You are fluent in English and have very good German skills; you also have a passion for financial databases and enjoy exploring new topics.
What makes you stand out You hold a degree in economics, (business) informatics, or a comparable qualification, and you have at least 3 years of experience in data governance, data management, or another data‑driven field.You have successfully supported data governance programs in complex organizational environments and know how to use and maintain data catalogs to keep data clean, discoverable, and well‑structured.You are confident working with modern data architectures, governance standards, and regulatory requirements, and you use analytical BI tools effectively for data‑driven analysis.You are proficient in MS Office—especially PowerPoint, Excel, and Word—and you create professional analyses, reports, and presentations that are convincing both in content and design.You work independently, systematically, and reliably, maintain a strong results orientation, and communicate fluently in both German and English.As a nice‑to‑have, you bring experience in product management and/or AI governance (e.g., EU AI Act).
Furthermore, the team is responsible for building an ETL platform used by other stakeholders and the team itself, such as for generating financial reports. What you will do: Development and evaluation of statistical models and algorithms for complex marketing issues Independent analysis of complex data with the aim of identifying new insights and potential for performance optimization Identifying direct and indirect correlations between relevant key figures and deriving recommendations for action Linking and using the content of data from tracking systems and other reporting sources Support in the further development and testing of performance-relevant (attribution) models Initiation and further development of prediction and classification models using machine learning algorithms Who you are: You bring at least seven years of hands-on experience in Data Engineering, ideally in an agency, e-commerce, or performance-driven environment You have initial experience with machine learning algorithms and a solid understanding of common data analysis methods such as regression and clustering; knowledge of marketing attribution models is a strong plus You are proficient in SQL and either Python or R (both are a bonus) Experience with Dagster or comparable data orchestration tools is highly appreciated You are naturally curious, enjoy exploring new topics, statistical methods, and emerging technologies, and stay up to date with current technical developments Benefits Hybrid working Täglich frisches Obst Sportkurse Freier Zutritt zur code.talks Exklusive Mitarbeiter Rabatte Kostenlose Getränke Sprachkurse Kostenloser Laracasts Account Company Events Relocation Unterstützung Mobilitätszuschlag State-of-the-art Technologien Zentrale Lage Flexible Arbeitszeiten Betriebliche Altersvorsorge Weiterbildungs- angebote Hunde erlaubt AY Academy Feedbackkultur Firmenfahrrad YOU ARE THE CORE OF ABOUT YOU.
Furthermore, the team is responsible for building an ETL platform used by other stakeholders and the team itself, such as for generating financial reports. What you will do: Development and evaluation of statistical models and algorithms for complex marketing issues Independent analysis of complex data with the aim of identifying new insights and potential for performance optimization Identifying direct and indirect correlations between relevant key figures and deriving recommendations for action Linking and using the content of data from tracking systems and other reporting sources Support in the further development and testing of performance-relevant (attribution) models Initiation and further development of prediction and classification models using machine learning algorithms Who you are: You bring at least two years of hands-on experience in Data Engineering, ideally in an agency, e-commerce, or performance-driven environment You have initial experience with machine learning algorithms and a solid understanding of common data analysis methods such as regression and clustering; knowledge of marketing attribution models is a strong plus You are proficient in SQL and either Python or R (both are a bonus) Experience with Dagster or comparable data orchestration tools is highly appreciated You are naturally curious, enjoy exploring new topics, statistical methods, and emerging technologies, and stay up to date with current technical developments Additional information: **Working model: Due to the upcoming tasks and responsibilities for this position, it is required to work onsite at our headquarters in Hamburg or Berlin on a weekly basis.
Zum nächstmöglichen Zeitpunkt suchen wir in Weeze für die IT eine/n Data Analyst (m/w/d) Deine Aufgaben Du analysierst, designst und realisierst innovative Business Intelligence (BI) Lösungen Du erfasst und spezifizierst fachliche Anforderungen Du analysierst Prozesse und erarbeitest Optimierungspotentiale Du erstellst Reports und Dashboards Du erarbeitest Ideen zur Verbesserung und Weiterentwicklung unserer BI-Systeme und Datenbankstrukturen Du unterstützt unsere Fachbereiche bei BI-Fragestellungen Dein Profil Basic: Du hast eine berufliche Ausbildung oder ein Studium im Bereich der Informatik, Mathematik, Wirtschafts-, Natur- oder Ingenieurwissenschaften.
Zum nächstmöglichen Zeitpunkt suchen wir in Weeze für die IT eine/n Data Analyst (m/w/d) Deine Aufgaben Du analysierst, designst und realisierst innovative Business Intelligence (BI) Lösungen Du erfasst und spezifizierst fachliche Anforderungen Du analysierst Prozesse und erarbeitest Optimierungspotentiale Du erstellst Reports und Dashboards Du erarbeitest Ideen zur Verbesserung und Weiterentwicklung unserer BI-Systeme und Datenbankstrukturen Du unterstützt unsere Fachbereiche bei BI-Fragestellungen Dein Profil Basic: Du hast eine berufliche Ausbildung oder ein Studium im Bereich der Informatik, Mathematik, Wirtschafts-, Natur- oder Ingenieurwissenschaften.
As part of our team, you will take on the following responsibilities: You plan, analyze, and optimize campaigns for new customer acquisition, cross-/upselling, reactivation, and churn prevention.You ensure complete tracking of all campaign activities and their success across all sales channels.You transform raw data into actionable insights for campaign optimization.You regularly analyze campaign data (leads, conversion rates, revenue contribution) and derive recommendations for action.You create reports and interactive dashboards for management and sales teams (e.g., in Power BI).You identify optimization opportunities to continuously improve campaign performance and develop and validate KPI logics for campaign tracking and success measurement.You ensure consistency and data quality across all systems and reports, and you use Microsoft Dynamics 365 and HubSpot for planning, execution, and tracking, leveraging data sources such as CRM, SAP, Snowflake.You use Power Query for data modeling and transformation.You develop and implement standardized workflows for campaign planning, execution, and evaluation.You ensure European-wide consistency of all campaign processes and coordinate with local contacts and sales teams (Inside Sales, Field Sales Channel Managers).You promote knowledge sharing across countries and teams, including lessons learned and best practices.
As part of our team, you will take on the following responsibilities: You support the analysis and preparation of marketing, campaign, and performance data (e.g. paid media, website, international campaigns).You create, maintain, and automate regular reports and dashboards (KPIs, funnel analyses, performance overviews).You contribute to measuring the success of marketing activities (e.g.
Bei unserem Kunden bist Du für den Aufbau und die Weiterentwicklung eines BI-Systems – von der fachlichen Anforderung bis hin zum fertigen Report – verantwortlich.Du gestaltest aktiv Workshops, um Anforderungen aufzunehmen und bildest die Schnittstelle zwischen Fachabteilung und IT.Du erstellst Konzepte für ein Data Warehouse-Backend und modellierst diese in unserem Tool Innovator.Du gestaltest die Architektur des BI-Systems und entwickelst moderne Lösungen für ein Datenmodell.Du optimierst bestehende ETL-Prozesse und konzipierst ETL-Datenstrecken, um neue Datenquellen an das Data Warehouse anzubinden.Dein Studium mit dem Schwerpunkt Informatik / Wirtschaftsinformatik oder eine vergleichbare Qualifikation hast Du abgeschlossen.
Your Profile Bachelor’s degree in Computer Science, Information Technology, or a related discipline.At least 4 years of experience in CMDB administration and ITSM process management.Strong understanding of IT service management frameworks, particularly ITIL.Hands-on experience with Configuration Management in ServiceNow.Solid knowledge of IT infrastructure, network architecture, and databases such as Microsoft SQL.Proficiency in data analysis and the creation of reports and dashboards.Excellent problem-solving skills and the ability to work independently with a focus on priorities.Strong communication and interpersonal skills.Ability to effectively train and educate others.Enthusiasm for learning and exploring new topics.Proficiency in English.
Support procurement processes across all Carve-out phases including due diligence, planning and executionEnsure smooth transition and integration of systems, services and suppliersDevelop and manage strong relationships with key vendors and service providersLead negotiations and manage supplier performance and complianceConduct strategic sourcing and supplier selection based on quality, cost and reliabilityManage contract creation, negotiation and lifecycle governancePerform data analysis to identify cost optimization and process improvement opportunitiesAssess, monitor and mitigate procurement-related risksCollaborate closely with cross-functional stakeholders including IT, Automation, Quality, Finance, Legal and MROMaintain procurement KPIs and develop data-driven performance reports Bachelor’s degree in IT, Business Administration, Supply Chain Management or a related fieldMaster’s degree or relevant certifications (CPSM, CIPS) are an advantageExperience in indirect procurement, ideally in CDMO or pharma environmentsExperience in Carve-out or Divestment activitiesExtensive knowledge in procurement processes, strategic sourcing, vendor and contract managementProven track record in managing procurement streams within business divestmentsStrong negotiation, analytical and problem-solving skillsExcellent communication abilities and stakeholder management skillsProficiency in procurement systems, ERP tools and MS OfficeStrategic thinker, highly organized, adaptable, resilient and collaborative in team settings Opportunity to work on high-impact strategic Carve-out projects within a global CDMOExposure to cross-functional leadership teams and strategic decision-makingInnovative, collaborative and international work environment Ihr Kontakt Referenznummer 863140/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Monitoring & Analysis Monitor applications and infrastructure using tools.Analyze performance data, identify bottlenecks, and recommend improvements.Create dashboards and KPI reports. Maintenance & Administration Perform regular maintenance for OT applications.Maintain master data based on service requests.Manage Kubernetes deployments and scaling.Ensure compliance with IT/OT security standards.
As part of our team, you will take on the following responsibilities: Acting as the analytical interface to the Channel Manager Field Sales, you deliver data‑driven analyses, performance reports, and decision-ready insights with a clear goal: enabling our European field‑sales teams to operate better, measurably, and transparently based on reliable dataAs part of performance analysis, you assess key field‑sales KPIs such as visits, interaction frequency, segment coverage, pipeline health, and win rates, translating insights into concrete recommendations for the Channel ManagerYou continuously monitor pipeline quality, forecast accuracy, and activity levels across all countries, identifying deviations early before they become issuesYou prepare the analytical foundation for regular performance reviews with the country teams and provide the data behind specific actions and improvement measuresYou maintain and further develop our Power BI dashboards for pipeline tracking, activity monitoring, and potential analyses, including ensuring data quality from Dynamics 365 and local systemsAs an analytical sparring partner, you support the Channel Manager and Country Sales Managers with segment, capacity, and potential analyses What makes you stand out At least 4 years of experience in an analytical role with a strong sales focus, such as Sales Operations, Sales Controlling, or Commercial Excellence, ideally in a B2B environmentAdvanced Power BI skills (DAX, data modeling, Power Query), with not just hands-on experience but a solid understanding of what happens “under the hood”Strong SQL skills and advanced proficiency in ExcelA solid understanding of sales KPIs: what defines a healthy pipeline, why activity / interaction frequency matters, and what forecast accuracy really meansStrong communication skills in both German and English, as both are working languagesIdeally, experience with Dynamics 365 or a comparable CRM, with Snowflake or similar data‑warehouse solutions, within pan‑European organizations, or across the full field‑sales cycle from visit planning through follow‑up We are looking forward to your application and to applicants who enrich our diverse culture!
Expected Outcomes: A fully or partially automated setup capable of testing and qualifying FAUs according to defined optical and mechanical specifications.A software tool for measurement automation and data processing.A technical report including setup design, validation results, and recommendations for further optimization. Keywords: Fiber array units, optical testing, automation, alignment, mechanical qualification, photonic packaging, precision metrology.
Lead-Generierung und -Qualifizierung: Du identifizierst potenzielle Kunden über verschiedene Kanäle (LinkedIn, E-Mail, Events, Telefon, Partnernetzwerke).Erstansprache und Bedarfsermittlung: Du analysierst die Kundenbedürfnisse im Bereich Data Analytics, BI und Datenmanagement.Du bist zuständig für die Terminvereinbarung mit dem Solution- & Sales Management.Du verantwortest eigenständig die Weiterentwicklung der Opportunities bis zur Stage Sondierung sowie die Pflege und Dokumentation der Opportunities und Aktivitäten in Salesforce.In Zusammenarbeit mit Sales & Marketing optimierst du laufend unsere Kampagnen sowie die Zielgruppenansprache.Du beobachtest laufend den Markt und Wettbewerb im Umfeld von Data Analytics, Cloud-Services und IT-Consulting.Du unterstützt bei der Lead-Nurturing-Strategie und der Erstellung von Sales-Reports. Das bringst du mit Du hast ein abgeschlossenes Studium oder eine vergleichbare Ausbildung im kaufmännischen oder IT-Bereich sowie mindestens 5 Jahre Erfahrung im Outbound Sales im B2B Umfeld (nach Möglichkeit in der IT-Branche).
Defines needs of market studies for specific markets and initiates benchmarking in close cooperation with relevant internal specialists; monitors competitors’ activitiesPlanning/Strategy/Reporting: Delivers monthly rolling forecasts and performance reports, including deviation analysis and action plan. Reviews monthly performance of account plan (sales/net profit, EBIT/ROS, Sales and GM, total potential for SCHOTT, SCHOTT’s share of wallet per location and business).
Your Contribution Promotes and sells the complete pharmaceutical packaging (PP) product portfolio to dedicated international customers in the area responsibilityDefine sales strategy, projects, activities and create customer specific solutions with regards to products, services, conditions and problem solving.Develops and promotes sales growth & margins, aligns with key accounts, product management and marketing strategies / goalsActively analyzes and provides continuous updates about potentials to KAM, product management, marketing, customer service and production departments of product development, market trends, competitor information and new product opportunitiesVisits prospects and customers and provides regular updates and reports on customer/prospect visits and activities of dedicated local and international customersManage, maintain and update the customers’ file and system (CRM, Sales Database) according to established process and procedureWork closely with Customer Service to support him / her for Quotation, Account Receivables and Complaint handlingNegotiation of prices and payment conditions in coordination with the supplying unit or the KAM and give input in the global price negotiationsEstablishes the yearly budget and quarterly forecast for the dedicated local and international customers (per product group and supplying plant)Monitors budget achievement monthly and react accordingly if deviations occur.Assists with customer support for technical issues, audits, concerns, questions and acts as interface between customer, KAM and production siteGenerates customer contacts at various levels and functions (multi-channel selling)It is proactive as a team member and player to implement and reach departmental, plant and corporate objectivesProvides monthly summary reports about activities of domestic and international customers handled.Monthly competitor analysis as supporting data to take the right decision to retain or gain new market share or new customers.Monitoring quarterly Sales achievement to ensure yearly target achieved.Together with the Finance team, monitory Account Receivables on weekly basis to achieve the assigned target.Active participation in company activities that relate with customers, aside from the routine tasks.To ensure sales achievement assigned by company.To ensure customer satisfaction is reached by referring to global surver result.To ensure routine tasks, periodic tasks and variable tasks are well executed.The authority level follows the approval matrix guideline defined by global Schott Pharma.The authority level follows the approval matrix guideline defined by Schott Igar Glass.The authority level follows tasks and responsibilities given by direct superior accordance with the valid guideline.
Provide ultrasound services to the highest quality Perform ultrasound examinations and compile concise and comprehensive reports Work with other team members to ensure the smooth functioning of the ultrasound service Be able to clearly explain sonography procedure to patients and making them at ease.
In addition, you will support pricing controlling by creating relevant reports and analyses that help assess target achievement.You will take responsibility for monitoring and documenting implemented pricing strategies and prepare results in a target‑group‑oriented manner for internal stakeholders.
Your Role In this position, you will: • Support the implementation and regional rollout of global compliance and internal control strategies in close collaboration with the Head of ICS • Monitor and review internal control systems, identifying risks, gaps, and opportunities for improvement • Document, analyze, and report compliance activities, findings, and follow-up actions to relevant stakeholders • Provide guidance and hands-on support to regional teams on compliance policies and internal control requirements • Design and deliver training initiatives to increase awareness and understanding of internal controls and compliance topics • Contribute to regional risk assessments by identifying, prioritizing, and helping mitigate key risks • Collaborate with other regional managers to share best practices and ensure consistency across regions • Monitor regulatory developments at local level and assess their impact on internal control and compliance practices • Work closely with internal audit teams and contribute to broader internal initiatives as needed Your Profile Must-haves • Bachelor’s degree in Business Administration, Finance, Law, or a related field • Several years of professional experience (typically 5+ years) in internal controls, compliance, risk management, controlling, or a comparable function • Solid knowledge of internal control systems and compliance frameworks • Strong analytical skills with high attention to detail • Knowledge of SAP FICO and/or other ERP systems • Clear and confident communication skills, with the ability to engage effectively across different organizational levels • Fluency in English (written and spoken) • Willingness to travel internationally (approximately 40%) Nice-to-haves • Experience working in an international environment, ideally within a listed company • Experience with compliance, audit management, or data analytics tools • Additional language skills such as German or another European language What Makes You a Great Fit You bring a strong sense of integrity and accountability to everything you do and are motivated by delivering high-quality, reliable outcomes.
As part of our team, you will take on the following responsibilities: You are responsible for executing payroll and time management processes.You serve as the main point of contact for employees on all payroll-related questions, taking into account tax, social security, and employment law requirements.You prepare reports and statistics for HR management, leaders, and the works council.ou maintain and update all payroll‑relevant data and handle reporting and certification tasks.You support monthly and annual closing activities as well as the implementation and further development of payroll-related IT systems.You contribute to HR projects related to payroll management.
Monitor performance of the services you are responsible for and report results as required and agreed. Liaise with staff for the development of system enhancements to overcome known problems or further fulfil user requirements Provide key technical consultation with major migration and transition programs Play lead role in complex and sizeable programs and opportunities WHAT YOU SHOULD HAVE 3-5 years of experience in Operating Systems, Application Systems, Information Retrieval Tools, Programming Languages, Operating Infrastructure, Networking and Communications Proficient in Incident Management, Problem Management, Change Management, Configuration Management, Business Analysis Techniques, Software Testing Analytical thinking and attentive to detailsGood writing skill Customer Focus Information acquisition Ability to interact with peopleNeed to work rotate shift, working on public holiday and on-call support on weekend.Technical knowledge in UNIX scripting, UNIX command and AWK programming.
Monitor performance of the services you are responsible for and report results as required and agreed. Liaise with staff for the development of system enhancements to overcome known problems or further fulfil user requirements Provide key technical consultation with major migration and transition programs Play lead role in complex and sizeable programs and opportunities WHAT YOU SHOULD HAVE 8-11 years of experience in Technical experience in design, development and expert in Systems Development/ Maintenance and/ or technical Integration/ Migration Experience in Management/ Project Management, IT Management, Business Applications, Operating Systems, IT and Comms H/W, Business Analysis/ Process modeling, Statistical Analysis and Reporting, Config Management/ Testing, App Support Business Area Knowledge and analytical skills Attention to detail Conceptual thinking and customer focus Follow up and monitoring Information acquisition Ability to interact with people Organizational awareness Need to work rotate shift, working on public holiday and on-call support on weekend.
As part of our team, you will take on the following responsibilities: Your role is evenly split between business partnering in the sales area with a focus on costs and contributing to the Group Controlling team.You act as an independent business partner for selected business areas and ideally bring national or international mobility.You independently prepare financial data and derive well-founded recommendations for action for the reporting of your business areas.You are responsible for monthly closing activities as well as all forecasts and short-, mid-, and long-term planning for your assigned business area.You create reports, independently conduct analyses, and present the results in clear and compelling presentations, including target vs. actual comparisons and variance analyses.You define requirements for process automation and independently implement process optimizations.As part of your role in the Group Controlling team, you take ownership of and manage central controlling sub-processes such as monthly closing, forecasting, budgeting, and mid- to long-term planning at group level.You actively contribute to the content-related and conceptual support as well as the further development of controlling systems, in particular SAP, planning and consolidation tools, and Power BI reporting.
As Process Chemist, you will act as the operational eye of the chemical process, ensuring chemical stability, safety, and product quality throughout solid propellant manufacturing. You will report to the Chemical Manager and work closely with Process Engineering, Production, and Quality teams. Your key responsibilities include: Process monitoring & control - Perform in-process chemical monitoring during mixing, vacuuming, and polymerization stages - Verify critical parameters such as viscosity, temperature, vacuum level, reaction stability, and material homogeneity - Support process adjustments in coordination with Senior Chemical Engineers and Process Engineers - Ensure strict adherence to recipe-specific instructions, SOPs, and defined operational limits Sampling & analytical testing - Collect samples at defined control points throughout the production process - Conduct laboratory analyses, including moisture analysis, viscosity and density measurements, reaction stability assessments, and visual inspections - Ensure correct sample identification, labeling, and full batch traceability Documentation & data integrity - Record all measurements, test results, and observations in laboratory logs and LIMS/ERP systems - Ensure full traceability of batches, deviations, and corrective actions - Support preparation and review of batch records and process documentation Deviation handling & escalation - Immediately report deviations, abnormalities, or safety concerns - Participate in preliminary root-cause analyses (RCA) and propose preventive measures Collaboration & HSE - Work closely with Process Engineers, Shift Managers, and Quality Control to ensure smooth production flow - Support training of operators on chemical handling and process compliance - Ensure full compliance with HSE, MSDS, and PPE requirements in lab and production environments We are looking for a hands-on, detail-oriented chemist who thrives in a structured, safety-critical production environment and takes pride in precision, documentation, and chemical control.
You will: Lead, coach, and inspire your team to achieve and exceed KPIs.Spend about 50% of your time hands-on in daily operations, leading by example.Conduct regular 1:1s, coaching sessions, and performance reviews, helping your team unlock their potential.Act as a role model for customer-centricity, ensuring we consistently deliver excellent experiences.Monitor performance in real time, adjusting staffing and resources to meet demand.Use data insights (Excel, Power BI, reports) to spot trends and drive improvements.Partner with Quality, Training, and Process teams to streamline workflows and remove bottlenecks.Collaborate with stakeholders to resolve customer pain points.Drive continuous improvement projects to make our services smarter, faster, and more efficient.Foster a culture of engagement, accountability, and curiosity in your team.
Provide ultrasound services to the highest quality Perform ultrasound examinations and compile concise and comprehensive reports Work with other team members to ensure the smooth functioning of the ultrasound service Be able to clearly explain sonography procedure to patients and making them at ease.
Support the Patient Services Manager (PSM) with administration of the monthly cryo billing reports and review of the month-end deferred revenue/income list. Managing all ICB quality queries and reporting monthly, quarterly, 6 monthly and annually as per the schedules for each ICB.
Performance Management & Commercial Alignment Monitor, analyse, and report on operational KPIs to the GM. Support the improvement of patient conversion and retention through operational excellence and service quality.
Experience and Knowledge: 1st level registration with NMC Educated to degree level or equivalent Minimum of 3 years managerial experience in a Healthcare setting Ability to produce clear comprehensive reports appropriate to the request of the clinician. Experience of project management activities to facilitate major service/operational changes.